Question 1

How long has ET Builds been in business?

Accepted Answer

ET Builds was founded by Emmanuel Taylor with decades of hands-on construction experience. We have successfully completed 50+ projects and maintained a 4.9-star rating with 100% customer satisfaction. Our team brings over 15 years of expertise in residential, commercial, and property management services across the Phoenix metropolitan area.

Question 2

Are you licensed and insured?

Accepted Answer

Yes, we are a fully licensed General Contractor in Arizona with ROC #346863. We carry comprehensive liability insurance and workers' compensation coverage for all projects. Our licensing ensures we meet all Arizona building codes and regulations, protecting both our clients and their investments.

Question 3

Do you provide free consultations?

Accepted Answer

Absolutely! We offer free initial consultations to discuss your project vision, budget, and timeline. During this consultation, we assess your needs, answer questions, and provide preliminary recommendations. This helps us provide accurate quotes and understand your project requirements without any obligation.

Question 4

What areas do you serve?

Accepted Answer

We primarily serve the greater Phoenix metropolitan area including Phoenix, Scottsdale, Tempe, Mesa, Chandler, Gilbert, Ahwatukee, and Carefree. We also serve surrounding communities with full construction services. Contact us to discuss projects outside these areas.

Question 5

What services does ET Builds offer?

Accepted Answer

We offer comprehensive services including: (1) Custom Design Services with 3D renderings and floor plans, (2) Home Remodeling for kitchens, bathrooms, and whole-home renovations, (3) New Construction for residential and custom homes, (4) Commercial Construction for office and retail spaces, and (5) Property Management for rental properties. Each service is tailored to meet your specific needs and budget.

Question 6

Do you handle the entire design and build process?

Accepted Answer

Yes! We provide full-service solutions from initial design and 3D renderings through final construction and finishing. Our integrated approach ensures consistency and quality throughout the entire project. We manage all aspects including permits, inspections, material selection, and final walkthrough, eliminating the need to coordinate with multiple contractors.

Question 7

Can you work with my existing architect or designer?

Accepted Answer

Absolutely. We're happy to collaborate with architects, designers, or contractors you're already working with. We can also recommend trusted partners if needed. Our team excels at bringing existing designs to life while maintaining quality standards and staying within budget.

Question 8

Do you offer sustainable or eco-friendly building options?

Accepted Answer

Yes, we specialize in sustainable building practices and can incorporate eco-friendly materials and energy-efficient systems into any project. This includes ENERGY STAR appliances, LED lighting, sustainable materials, proper insulation, and water-saving fixtures. Green building reduces long-term costs and environmental impact.

Question 9

How much does a project cost?

Accepted Answer

Project costs vary widely based on scope, size, and complexity. A kitchen remodel typically ranges from $15,000-$50,000, bathroom remodels from $8,000-$25,000, and new construction from $150-$300+ per square foot. We provide detailed quotes after the initial consultation. Our pricing is transparent with no hidden fees, and we break down costs by category.

Question 10

Do you offer financing options?

Accepted Answer

We work with clients on various payment structures and can discuss financing options and payment schedules that work for your budget. We accept multiple payment methods and can coordinate with lenders for construction financing if needed.

Question 11

How long does a typical project take?

Accepted Answer

Timeline depends on project type: Design projects (1-2 weeks), Kitchen remodels (4-8 weeks), Bathroom remodels (2-4 weeks), Whole-home remodels (8-16 weeks), New Construction (3-12+ months depending on size). We provide detailed timelines during the planning phase and maintain regular communication about progress.

Question 12

What happens if a project goes over budget or timeline?

Accepted Answer

We maintain detailed project management and communicate regularly about progress. Any changes are discussed with you first, and we work to minimize delays and cost overruns. We provide change orders for any modifications and keep you informed of any factors that might affect the timeline.

Question 13

What is your project process?

Accepted Answer

Our proven 5-step process: (1) Free consultation to understand your vision and needs, (2) Detailed proposal, design, and 3D renderings, (3) Contract signing and project planning, (4) Construction with regular updates and site visits, (5) Final inspection, quality check, and handoff. This systematic approach ensures quality and client satisfaction at every stage.

Question 14

How often will I receive updates on my project?

Accepted Answer

We provide regular updates through weekly phone calls, emails, and scheduled site visits. You can contact us anytime with questions or concerns. We maintain a transparent communication policy and ensure you're informed of progress, any issues, and upcoming milestones.

Question 15

What permits and inspections are required?

Accepted Answer

We handle all necessary permits and coordinate with local authorities. Our team ensures full compliance with Arizona building codes and passes all required inspections. We manage the permitting process, schedule inspections, and maintain documentation throughout the project.

Question 16

Can I make changes during construction?

Accepted Answer

Yes, changes can be made, but they may affect timeline and budget. We discuss any modifications and provide updated quotes before proceeding. Change orders are documented and signed to ensure clarity on costs and timeline impacts.

Question 17

What does your property management service include?

Accepted Answer

We handle tenant screening, rent collection, maintenance, repairs, inspections, and legal compliance. Our comprehensive services include: (1) Tenant screening with background and credit checks, (2) Rent collection and accounting, (3) Property maintenance and repairs, (4) Regular inspections, (5) Legal compliance and lease management, (6) Emergency response services. We manage everything so you can focus on other priorities.

Question 18

How much does property management cost?

Accepted Answer

Our property management fees are 8-12% of monthly rental income, depending on the property and services needed. This transparent pricing structure means our success is tied to your rental income. We provide detailed breakdowns of all fees and services included.

Question 19

How quickly do you respond to maintenance issues?

Accepted Answer

We have emergency response services and typically address urgent issues within 24 hours. Routine maintenance is scheduled based on priority. For emergencies like plumbing leaks or electrical issues, we have 24/7 availability to minimize property damage.

Question 20

Do you help with tenant screening?

Accepted Answer

Yes, we conduct thorough tenant screening including background checks, credit reports, and reference verification to protect your investment. Our screening process reduces risk of problem tenants and helps ensure reliable rent payment and property care.

Question 21

What is the cost per square foot for remodeling?

Accepted Answer

Remodeling costs typically range from $100-$300+ per square foot depending on scope and materials. Kitchen remodels average $150-$250/sq ft, bathrooms $150-$300/sq ft, and whole-home remodels $100-$200/sq ft. Luxury finishes and custom work increase costs. We provide detailed cost breakdowns during the planning phase.

Question 22

Can you help with kitchen design and layout?

Accepted Answer

Absolutely! Our design team specializes in kitchen layouts that maximize functionality and aesthetics. We consider workflow, storage, lighting, and appliance placement. We provide 3D renderings so you can visualize the final design before construction begins. Our designs incorporate current trends while maintaining timeless appeal.

Question 23

What materials do you recommend for countertops?

Accepted Answer

We recommend several options: Quartz (durable, low-maintenance, 25-year lifespan), Granite (natural beauty, requires sealing), Marble (elegant but requires maintenance), Laminate (budget-friendly), and Butcher Block (warm aesthetic, requires care). Each has pros and cons. We help you choose based on budget, lifestyle, and design preferences.

Question 24

How do you handle bathroom ventilation and moisture?

Accepted Answer

Proper ventilation is critical in Arizona's humid climate. We install appropriately-sized exhaust fans, ensure proper ductwork to exterior, and use moisture-resistant materials. We also recommend exhaust fans with humidity sensors and timers. Proper ventilation prevents mold and extends bathroom longevity.

Question 25

What flooring options work best in Arizona homes?

Accepted Answer

Popular Arizona flooring includes: Tile (heat-resistant, easy-clean), Luxury Vinyl Plank (durable, affordable), Polished Concrete (modern, practical), and Wood (warm aesthetic, requires climate control). We recommend tile or LVP for kitchens and baths, and wood or tile for living areas. Each option has different maintenance and durability profiles.

Question 26

What is the typical cost per square foot for new construction?

Accepted Answer

New construction in Phoenix typically ranges from $150-$300+ per square foot depending on location, finishes, and complexity. Standard homes average $180-$220/sq ft, luxury homes $250-$350+/sq ft. This includes land preparation, materials, labor, permits, and finishes. We provide detailed estimates based on your specific requirements.

Question 27

How long does it take to build a new home?

Accepted Answer

A typical 2,500 sq ft home takes 4-8 months from groundbreaking to completion. Factors affecting timeline include: lot preparation (2-4 weeks), foundation (2-3 weeks), framing (4-6 weeks), mechanical/electrical (3-4 weeks), finishing (6-8 weeks). Weather delays and permit processing can extend timelines. We provide detailed schedules during planning.

Question 28

Can you build on my lot?

Accepted Answer

Yes! We can build on your existing lot or help you find suitable land. We handle site analysis, soil testing, and ensure the lot meets building codes. We coordinate with surveyors and engineers to prepare the site. If you already own land, bring us the property details and we'll assess feasibility.

Question 29

Do you offer energy-efficient new construction?

Accepted Answer

Yes, we specialize in energy-efficient new homes. Features include: high-efficiency HVAC systems, proper insulation and air sealing, ENERGY STAR appliances, LED lighting, solar-ready roof design, and smart home technology. Energy-efficient homes reduce utility bills 30-40% and increase resale value.

Question 30

What warranties do you provide on new construction?

Accepted Answer

We provide: 1-year structural warranty covering defects in workmanship, 2-year mechanical warranty on HVAC and plumbing systems, 5-year roof warranty, and 10-year structural warranty on foundation. We also coordinate manufacturer warranties on appliances and materials. All warranties are documented in writing.

Question 31

Do you handle commercial construction projects?

Accepted Answer

Yes, we specialize in commercial construction including office buildouts, retail spaces, medical offices, and mixed-use properties. We understand commercial timelines, building codes, and the need to minimize business disruption. We have experience with tenant improvement projects and full commercial builds.

Question 32

Can you work around business operations during renovation?

Accepted Answer

Absolutely. We schedule work during off-hours, use temporary barriers, and minimize disruption to daily operations. We coordinate with your team on access, parking, and utilities. Our phased approach allows businesses to continue operations while we work on specific areas.

Question 33

What is the typical timeline for commercial buildout?

Accepted Answer

Commercial buildout timelines vary: Small tenant improvements (1,000-2,000 sq ft) typically take 6-12 weeks, medium projects (2,000-5,000 sq ft) take 12-16 weeks, and large projects take 4-6+ months. Timeline depends on complexity, permits, and coordination with landlords and other contractors.

Question 34

How much do permits cost?

Accepted Answer

Permit costs vary based on project type and scope. Residential remodels typically cost $500-$2,000, new construction $2,000-$10,000+. Permit costs are based on project value and square footage. We include permit costs in our project estimates and handle all applications and submissions.

Question 35

How long does the permit process take?

Accepted Answer

Residential permits typically take 2-4 weeks, commercial permits 4-8 weeks. Timeline depends on project complexity and city workload. We expedite the process when possible and coordinate with city officials. We keep you informed of permit status throughout the process.

Question 36

What happens if my project doesn't pass inspection?

Accepted Answer

If work doesn't pass inspection, we make necessary corrections at no additional cost. We coordinate with inspectors, understand code requirements, and ensure all work meets standards. Our experience minimizes inspection issues, and we stand behind all work performed.

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